Last updated: October 1, 2024

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This Privacy Policy describes how Furrat (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Furrat.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

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How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

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What Personal Information We Collect

1. Information We Collect Directly from You
   Information that you directly submit to us through our Services may include:

   • Contact details: Name, address, phone number, and email.

   • Order information: Billing address, shipping address, payment confirmation, email, and phone number.

   • Account information: Username, password, security questions, etc.

   • Customer support information: Details shared in communications with us.

2. Information We Collect about Your Usage
   Automatically collected information may include:

   • Device and browser information.

   • IP address and network details.

   • Interaction data from cookies, pixels, and similar technologies.

3. Information We Obtain from Third Parties
   Information from vendors, service providers, payment processors, and other third parties may be collected.

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How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, manage accounts, and provide related functionalities.

• Marketing and Advertising: To send promotional communications and display tailored advertisements.

• Security and Fraud Prevention: To detect and mitigate fraudulent, illegal, or malicious activity.

• Communicating with You and Service Improvement: To provide customer support and enhance our services.

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Cookies

We use cookies to enhance user experience, analyze site traffic, and deliver tailored advertising.

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How We Disclose Personal Information

We may share your personal information with:

• Vendors providing IT, payment processing, and other services.

• Business and marketing partners.

• Affiliates within our corporate group.

• Third parties when legally required or with your consent.

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Third-Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these sites. Review their privacy policies before providing any information.

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Children's Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 16. If you believe a child has provided us with personal information, contact us to request its deletion.

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Security and Retention of Your Information

We employ reasonable measures to protect your information but cannot guarantee complete security. Retention periods depend on legal and operational needs.

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Your Rights

Depending on your location, you may have rights including:

• Access/Know: Request details about personal information we hold.

• Delete: Request deletion of your personal information.

• Correct: Request corrections to inaccurate information.

• Portability: Request a copy or transfer of your data.

• Opt-Out: Opt-out of data sales/sharing or targeted advertising.

• Restrict Processing: Request limitations on how your data is used.

• Withdraw Consent: Revoke previously given consent.

You can exercise these rights by contacting us. Verification of identity may be required.

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Complaints

If unsatisfied with our response to privacy-related complaints, you may contact your local data protection authority or appeal our decision directly.

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International Users

We may transfer and process your information outside your country of residence. Appropriate safeguards are in place for data transfers from Europe.

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Contact

For questions or concerns about our Privacy Policy or to exercise your rights, contact us at:

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• Email: furratmedia@gmail.com

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• Address: Theodor-Körner-Straße, 66333 Völklingen