Shipping is completely FREE for all orders.

✈ Kindly note that we ship with DHL, and their working days are from Monday to Saturday.

• 📅 Shipping within Germany takes 1-3 business days.

• 📅 Shipping to other countries takes 2-4 business days.

Once your order is shipped, you will receive a confirmation email with your tracking number.

To track your shipment, please click here 👉🏻 Track My Package 👈🏻

Please make sure to enter the tracking number we sent to you.

If you receive a damaged item, please contact us immediately with your order number and photos of the damage. We will send you a new item or provide a full refund as soon as possible.

If your order is lost during shipping, please contact us with your order number. We will send you a new shipment or provide a full refund as soon as possible.

If your order hasn’t been shipped yet, contact us as soon as possible to update your address.

Once an order has shipped, it cannot be canceled. However, you may return the item following our return policy.